Contact Us

Questions about an order, delivery, or a product? Reach out and we’ll help.

If you’ve already ordered, include your order number — it saves a round of back-and-forth.

When we’re available (AEST)

Messages outside these hours are still welcome; we’ll reply on the next business day.

We fulfil from two NSW locations:

These are packing and dispatch addresses, not retail shops. For help, please use email, WhatsApp, or the form below rather than dropping in.

Use the form below and we’ll get back to you during business hours.

ciggie.online sells cigarettes and vapes to adults aged 18 and over only.