Terms & Conditions
Last Updated: August 26, 2026
1. Introduction
These Terms & Conditions govern your use of the Ciggie Online website (ciggie.online) and any purchases made through it. By accessing or placing an order on our website, you agree to be bound by these terms. If you do not agree, please do not use this website.
2. Age Restriction
You must be at least 18 years of age to purchase products from Ciggie Online. By placing an order, you confirm that you are 18 years of age or older.
We reserve the right to request proof of age and to cancel any order if we reasonably believe the purchaser is underage. Sales of tobacco, cigarette, and smoking-related products to minors are strictly prohibited under Australian law.
3. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.
Prohibited conduct includes but is not limited to:
- Using the website for any fraudulent or unlawful purpose
- Attempting to interfere with the proper working of the website
- Submitting false or misleading information
- Accessing the website by automated means without prior consent
4. Account Responsibility
If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and password. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion.
5. Product Information & Pricing
We make every effort to ensure product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free and reserve the right to correct any inaccuracies without prior notice.
All prices are listed in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice.
6. Orders & Payment
Placing an order through our website constitutes an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including stock limitations, pricing errors or suspected fraudulent activity.
Payment must be made in full before dispatch. We accept the payment methods displayed at checkout. Orders are processed within 1–2 business days and dispatched according to our Shipping Policy.
7. Shipping & Delivery
Delivery is available Australia-wide only. Shipping timeframes are estimates and may vary due to carrier delays, public holidays, or circumstances beyond our control.
Risk of loss and title for items purchased pass to you upon delivery to the carrier refer to our Shipping Policy for full details.
8. Returns & Refunds
Returns and refunds are handled in accordance with our Return Policy. Please review that policy before making a purchase.
9. Prohibited Products & Resale
Products sold on Ciggie Online are intended for personal use only. You may not resell, redistribute, or export products purchased from this website. Bulk purchases that suggest commercial resale may result in order cancellation.
10. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Ciggie Online or its content suppliers and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or republish any content from this website without prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Ciggie Online shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or any products purchased through it.
Our total liability for any claim arising out of or relating to your order shall not exceed the amount paid for the relevant product.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the of Australia.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised terms.
14. Contact Us
If you have any questions about these Terms & Conditions, please contact us at support@ciggie.online.